Back to Help Center

Payments and refunds

Charges, payment methods, failed payments, and refund timelines.

Need help on web? Submit a support request

Payment failed at checkout

Common causes and quick checks before retrying.

3 min read

How long do refunds take?

Typical refund timelines and what affects settlement.

2 min read

I think I was charged twice

How to verify duplicate charges vs authorization holds.

3 min read